To qualify for a refund, your request must meet specific criteria that protect both students and our educational integrity. We've designed these requirements to be fair while maintaining the quality of our investment education programs.

• Refund requests must be submitted within 14 days of program enrollment
• Students who have completed more than 25% of course materials are not eligible
• All course materials and resources must be returned or access revoked
• Written documentation explaining the reason for refund request is required
• Students must not have violated any terms of service during enrollment

Understanding exactly what happens after you submit your refund request helps set proper expectations. Our process balances thoroughness with efficiency to resolve requests as quickly as possible.

Refunds are always processed through the same method used for your original payment. This security measure protects against fraud while ensuring you receive funds in the most familiar way.

• Credit card refunds: 3-5 business days to appear on statement
• Bank transfers: 5-7 business days for processing
• PayPal payments: 2-4 business days for completion
• Corporate payments: 7-10 business days due to additional verification
• International payments: Additional 2-3 days for currency conversion

Life doesn't always follow predictable patterns, and we recognize that unexpected situations can impact your ability to continue with our programs. These scenarios receive special consideration beyond our standard policy.

• Medical emergencies requiring extended care or recovery
• Job loss or significant changes in financial circumstances
• Military deployment or relocation requirements
• Family emergencies requiring immediate attention and resources
• Technical issues preventing course access for extended periods

Documentation is required for special circumstance reviews, but we work with students to find reasonable solutions that acknowledge both their situation and our educational commitments.

Sometimes a complete refund isn't the best solution for everyone. We offer alternative arrangements that might better serve your educational goals while respecting our program structure.

• Partial refunds based on unused portion of program materials
• Course credit transfers to future program dates
• Program switching within similar investment education tracks
• Extended access periods for students facing temporary challenges
• Payment plan modifications for financial hardship cases

These alternatives often provide more value than straight refunds while accommodating your changed circumstances. Our student services team discusses all available options during the review process.